Showing posts with label volunteering. Show all posts
Showing posts with label volunteering. Show all posts

Thursday, February 11, 2010

Can you tell me if the TransLink is open 24 hours during the Olympics?






Get ready for a real treat as the Olympics officially opens Day One – all the VANOC Volunteers got to go to the last run-through of the Opening Ceremonies on Wednesday night. I brought Stephan & Michael along, since they have supported me through this volunteer experience and I’m so glad they came! Changing my flight to arrive a day earlier was so worth it!

We weren’t sure what to expect, but ended up discovering that the show was running with 100% of their acts, so the line-up was spectacular. John Furlong, CEO of the VANOC addressed the crowd of volunteers, thanking us for our contributions, along with the Mayor of Vancouver Gregor Robertson, Premier of British Columbia Gordon Campbell, and Prime Minister of Canada Stephen Harper! They asked us to keep all the surprises a secret so everyone will be surprised. I’ve heard the line-ups been leaked, which I was really disappointed to hear, although with 40,000 volunteers and friends in the crowd, there had to be a few people who couldn't resist posting photos on facebook, even though they warned against it.

My first shift as a volunteer was yesterday, and I eagerly got into my blue uniform and nervously made my way down to the Waterfront Station, meeting a group of volunteers at 200 Granville St. I should mention that the organizers made full use of google maps and tagged the street view of where we needed to meet, so I found it really easy being out of province, knowing where I had to go!

Here’s where things get a little interesting and ironic, because let me say once again, that they made the process of finding the volunteer team at Waterfront Station very easy for someone who has NO IDEA where to go in Van, only arriving the day prior.

The first thing our Team supervisors Rina and Josh let us know, is that at some point we may be called to guide people traffic, but until then we will be stationed at the corners answering questions and giving directions. I had an internal voice shout out “excuse me!?” but I kept it inside for the time being and continued on the tour of the station. I will use the anology for people who know Toronto – it’s like being stationed at Union, where all main trains cross, and telling tourist which direction to go to see things like the CN Tower, the ROM, the AGO – all things I could easily do after living in Toronto for 2 years, but NOT Vacouver!

Not wanting to sound uneager or unhelpful on my first shift, I just carried along, smiled, introduced myself to the various volunteers and started to get to know them and said I was from Toronto. Charleen, a retired woman, was the first Volunteer I met, applied and was accepted a whole 2 years ago. Charleen knows EVERYTHING there is to know about downtown Van, having lived here for years. When she got wind of me being from Toronto, and only applying a month ago, she was quite distressed and voiced her concern to me and frantically started telling me things like – “That’s 1000 Media Place, no one but media can go in their”, “Over there is the German House”, “Tell people to go that way to Robson Square”, “That’s the Canadian Line, and over here is…” and so on. A feeling of slight panic set-in when I realized this was going to be my job, but I smiled and nodded and tried my best to take it all in.

I found as soon as someone came up to ask me questions, Charleen quickly jumped in with answers, which I welcomed at first. After a couple hours of this, I was told I could go for lunch and my supervisor Josh joined me for a stop at Timmies. He reassured me that it was okay not to know everything, and everyone including himself was feeling a little frustrated with the new role. Knowing that flexibility is a key quality of being in a volunteer, I let him know I’m good to just go with it, as long as I’m not expected to know all the answers.

On our way back to the station after lunch, he sent me back while he checked on some others, and as I was keeping to myself, a woman got off the bus and said “Excuse me, can you help me find the Philippians Consulate?”. Momentarily, I looked for the crutch of a buddy, and then realized I would try my best to help. I pulled out my iphone and asked her if she had the address, plugged it in and was able to help her draw a map on her documents. Thankful and with a smile she was off to find the Consulate and I was happy and relieved I could help.

This continued on for the next hour or so, where I was able to use my gps to show visitors where they were and how to get places until another supervisor Ryan, asked me if I wanted to help later in the day at Stadium Station, directing people to and from the torch run. I gladly agreed, so left my shift around 1pm, and needed to return at 6pm.

Rather then returning home, I decided to explore Vancouver – I traveled through Pacific Centre Mall, walked around the Vancouver Art Gallery to see the countdown clock, just taking in all the window displays and Canada Pride lining the streets. I saw some really cool art exhibits along Robson, and I found myself at the Canadian Mint, where I exchanged loonies for Olympic loonies, got to meet a few Mounties and saw the Olympic Medals live! I learned the gold medal is silver, then plated, and so is the bronze. The Aboriginal Design on the Medals all make-up one piece of artwork, when they’re all placed together. The Paralympic Medals are slightly different, in a square shape rather then rounded.

After that excitement, I worked my way down to Yaletown, where restaurants were prepping last-minute touches on their outdoor patios and displays. I landed upon the most amazing Sushi place for lunch and satisfied a craving I’d had since arriving – Spicy tuna rolls… yumm… Following that, I chilled in a Starbucks for an hour and charged my phone, getting caffeinated for my second shift.

I should mentioned that while out touring in my blue jacket, I received countless questions I wasn’t prepared to answer. Here are a few:

“Is this where you pick-up tickets?” (by BC Place)
“Are the Trains going to be running 24 hours?” (in the Translink Station)
“How do I get to Science World?” (outside Stadium Station)
“Do you work for VANOC? I want to voice a complaint about the ticket pick-up. I want to speak to someone RIGHT NOW” (outside Stadium again)

Surprisingly, I found myself absorbing the area like a sponge, figuring out the answers like my life depended on it.

Showing up at Stadium Station, I thought I was going to be directing traffic, but again meeting my shift supervisor Maria, she quickly put a yellow arm sleeve on me that symbolize “ask me anything”. Internally I’m giggling but on the surface, I remain calm, getting to know my teammates, and learn that there is really only one questions people are asking “How do we get to the park to see the torch” and I quickly learned the answer “This is Beatty” as I motioned with my hand down the street “Follow this until it turns into Pacific and you can’t miss it” “It’s about a 12-15 minute walk”. There. That isn’t so hard. Fooling everyone walking by, as they thankfully acknowledge my helpfulness. Oh, the irony!



In Teacher school, I learned the best way to educate a student is to allow them to have an experiential learning moment, so what better way to learn about the city of Vancouver and the 2010 Olympics then to be situated where all the action is, and be asked random questions about the city? It certainly has prompted me to learning where things are, learn what’s going on in the city and has allowed me to connect with visitors from literally all over the world – California, India, Georgia (Country), England, Montreal, Calgary, Italy, Hong Kong – just to name a few.

Dave stopped by at my volunteering station for a quick check-in after his shift, and I'm starting to see why he's so exhausted working here. There's just so much going on that the energy is both intense and uplifting, yet exhausting (not to mentioned he's working 12 hour shifts daily until the games finish). My bed never felt better, and I don’t even remember going to sleep, only to wake up to helicopters over us and people invading the street to see the torch run. Stephan and I got up to see the torch at 7am right down his street, at first hoping to see Arnold Schwarzenegger, but the caffeine called our name more, and we ended up right in the place we needed to be, the place where the exchange happened between two torch bearers.

There is a buzz around Van today, the last day of the torch run – Who will carry the torch and light the flame at the ceremonies? Wayne G? Terry Foxes' mom? Those two seem to be the most guessed. We’ll have to see tonight, because that part I’m still in the dark on. That, and if the trains are running 24 hours?

Tuesday, February 9, 2010

I made it - barely!







Six loads of laundry, 7 paintings and 2 iced coffees later, I managed to pack everything in one suitcase in 30 minutes this afternoon and make it from St. George Station to Kipling and on the 192 Rocket bus to the airport with ease, and for only THREE bucks - too bad my bag was 16 lbs over weight at Pearson! There's nothing quite like unzipping a well strategized piece of luggage, only to have deodorant, one running shoe and a pink thong burst out and onto the airport floor. Thumbs-up to the Westjet Service Representative though, since she gave me the option of either paying $53 for the extra weight (ya, right), or to not loose my place in line and take out 16 lbs of weight and add it to my backpack, having two checked items instead of one. That was a good plan, and so I was left with just my purse and laptop... very freeing way to travel.

The other tip I found quite successful was to select the emergency row seat. As it ended up, I had the isle, with no one between myself and the window passenger and more leg room then I could ever use for my short little legs.

We landed successfully after four hours of solid TV watching - TLC, HGTV and surprisingly, I learned about Geisha and Nuns on Oprah.

There is more then a buzz in Vancouver, and from the time I get off the plane there is Vancouver 2010 symbols, signs and the turquoise, lime green and royal blue Olympic colours everywhere. Adds for the Olympic sponsors are everywhere but what I noticed first and most of all when I got off the plane - the various people in the turquoise volunteer jackets. Being the first time I saw the uniform in person, I got really excited inside. Then I heard "Paula!" and I looked to see Stephan waiting for me by the luggage! He explained that he and I could not speak anymore because there is an unofficial hierarchy between all the volunteers, with the turquoise ones being at the tops because we're the only ones "accredited", apparently. :P

I'm looking forward to exploring tomorrow, but tonight, I was so thankful for Stephan and Michael who had set-up a nice area for me to stay at their place. Michael even made me a home cooked meal.

Tomorrow's plan is to explore, try to pick-up my free opening ceremonies dress rehearsal ticket, get my uniform and the go to the ceremony. Lucky for me, Stephan has a pile of maps and documents to help me find my way. He even made me an extra key. You'd think this guy knew a thing or two about housing accommodations.

I'm hoping I can see Dave tomorrow as well. He's been here a week already, setting up many of the CTV venues, including: figure skating (had to list this one first!), curling, speed skating and women's hockey. He's already notified me that all the turquoise volunteers with VANOC are nicknamed "Smurfs" so I guess for the rest of the trip, just call me "Smurfette" =)

My computer tells me it's now 3:05am Toronto time and my iphone reads 12:05pm, but regardless of the actual time, I'm zonked yet too excited to sleep in my new home.

Looking forward to seeing what tomorrow will bring!

~ PG

Wednesday, January 20, 2010





In just under 20 days, I will depart on a 3 week vacation to the Vancouver 2010 Olympic Games in Vancouver BC, where I will be volunteering with VANOC as an Event Services Host and I will be watching the Opening Ceremonies Dress Rehearsal, the Ice Dance - Compulsory Dance competition and the Pairs Short Program. Both Figure Skating events will be held at the Pacific Coliseum downtown Vancouver.

Anyone who knows me well knows that Figure Skating and Synchronized Skating have been a part of my life since I was 3 years old. Most of my youth was spent at early morning practices in the chilly rink where I learned about dedication, hard work, sportsmanship, teamwork, what it feels like to win or lose, pass or fail and throughout my experiences on the ice, I met some amazing friends along the way. I am still skating on an adult synchro team because I enjoy it so much. The opportunity to see professional figure skaters compete for our country is truly remarkable and I am in aww of their talent and skill. In the words of Barney Stinson from How I Met Your Mother, this experience "It's going to be LEGEN...wait for it... DAIRY"!!!

This adventure however, though not ideal in midst academic season at UofT, is something I put on my "bucket list" a number of years ago, and I made a commitment to make it a priority.

Fortunately for me, I will have the chance to stay with my good friend and former colleague Stephan and his partner Michael. Now working at Simon Fraser University and living in the Vancouver core, Stephan's small apartment will be the crash pad for myself and upwards of three other keen Olympic fans plus a cat! It will be worth whatever little corner of floor I get - can't wait!

My friends Becca and the Chris' and crew from Western will take a weekend trip through Vancouver to Whistler, so re-connecting with them around the spirit of the Olympics is tops on my list.

My roommate Ashleigh, who works in PR for McDonald's, will be at the games helping provide dreams and wishes for kids at the Olympic.

Dave works for CTV as a Broadcast Engineer, and he will be working 12 hour shifts streaming Women's and Men's Hockey to Canadians nationwide.

It's amazing the amount of connections I've made over the years, and who will be participating in the games in Vancouver. Once again, the excitement's building!

Having no idea what to expect when I arrive seems to be half the fun for me and since I know family and friends are excited to hear about my adventures, I've decide to blog the experience for those interested in following. So if you'll humour me through the next few months, I'll share my experiences first hand!

~ PG
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